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Two Years, Thousands of Calls, and So Many Socks: CARE’s CCR Team Turns Two

Two years ago, Seattle’s Community Crisis Responders (CCRs) began operating with a straightforward goal: to offer an alternative to traditional emergency response. CARE’s CCR program began in October 2023 working downtown before expanding citywide , answering crisis calls around Seattle every day. We’ve been looking back on what our crisis responders have achieved  over the last two years and wanted to share and celebrate their work with you by the numbers.

What Kinds of Calls Do CCRs Respond To?

Every day, CARE’s Community Crisis Responders are out looking for people to help. Here are just a few examples of calls they’ve responded to over the last week:

Your Guide to Calling 9-1-1 in Seattle

In an emergency, every second counts, and a little preparation goes a long way. Here’s a helpful FAQ on what you need to know when you call 911 in Seattle, what operators will ask, and how you can make the process smoother for everyone involved. What are the most important pieces… [ Keep reading ]

What Kind of Gear do CCRs Carry?

Ever wondered what kind of gear CARE Crisis Responders carry? Our CCRs bring more than just first aid into the field. Their kits — and SUVs — are stocked to bring comfort, safety, and support to people in crisis. Here’s a look inside, brought to you by our CCR, Sasha:… [ Keep reading ]

CCRs Help Man Get into Crisis Center, Avoid Involuntary Treatment 

CARE Crisis Responders were dispatched to assist Seattle Police on Friday as they were in the process of using the Involuntary Treatment Act (ITA) to detain a man who appeared to be in crisis. In the late evening of September 19th, a CARE CCR team joined SPD and another local… [ Keep reading ]

Welfare Check End Purrfectly

Two of the perks of working as a CCR: getting to help people and meeting their cats! CARE CCRs were dispatched to a welfare check near 105th and Northgate Way last Friday for a report of a person lying on the ground with their legs partially in the roadway. SPD… [ Keep reading ]

Mayor Harrell Announces Proposal to Double CARE Response, Invest in Public Safety and Treatment with New Revenue 

Seattle – Today, Mayor Bruce Harrell announced his funding proposal to expand the Community Assisted Response and Engagement (CARE) Department and allow for twice the number of behavioral health responders to meet immediate community needs. Building on his administration’s comprehensive approach to public safety, the mayor’s nearly $40 million investment plan… [ Keep reading ]

How Seattle’s Third Public Safety Branch Responds to Crisis

You may have seen them around the city—Community Crisis Responders, dressed in royal blue shirts and khaki pants. These crisis responders are the third branch of Seattle’s public safety system and work closely with local police agencies and Seattle Fire to address behavioral health calls, connect people with services, supplies… [ Keep reading ]

CARE Launches Data Dashboard

The Community Assisted Response and Engagement department (CARE) is launching a digital dashboard to provide a transparent look at where, how, and why crisis responders are being dispatched across the city. The dashboard enables users to view data from 2024 to date, showing call volume by precinct, the busiest times… [ Keep reading ]

Welcome to With CARE

Welcome to With Care, the blog for the City of Seattle’s Community Assisted Response and Engagement (CARE) department. CARE encompasses the city’s third public safety department, including the 911 dispatch center and the Community Crisis Responders. The Community Crisis Responders (CCR) provide emergency response to behavioral health and wellness issues… [ Keep reading ]